Getting employees to know, use and appreciate their benefits can make a big difference in employee satisfaction. In addition, employee benefits are an important part of attracting and retaining talent. Creating an internal hub where employees can easily view and manage their benefits is a great way to encourage program participation and engagement.
New hire orientation and new hire kits are an excellent time to introduce benefits, and to communicate about their importance and value. The information should be brief and easy to digest so employees can focus on the most critical tasks at hand — learning their new job and finding out about their new benefits.
Employees who aren’t aware of the benefits they have available often waste hours managing these programs on their own, and could benefit from being educated about them through a targeted communication approach. Personalization is an effective strategy for this purpose, as it lets you target specific groups of employees with messages that are tailored to their individual needs and interests.
Explanation of benefits (EOB)
The EOB is a document that your insurance company sends to you around the time they process a claim for medical care. This document shows you what services were received and how much they cost, so you can make sure your medical bills are accurate. It’s also important to save this document in case you have any questions about your medical expenses later.